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SimpleRisk is always on the lookout for individuals who are passionate, self-motivated, and ready to tackle the challenges of a rapidly-growing security startup. If you think you meet these qualifications and want to be a part of an amazing team with a fantastic culture, we'd love to hear from you! 

APAC/EMEA Customer Success Manager

The APAC/EMEA Customer Success Manager will work as part of the Support Team to provide expert support to customers in the Asia Pacific, Europe and Africa timezones.  They will be responsible for efficiently handling customer support requests that come in through our support portal and scheduling calls as needed.  They will work alongside other Support Team members to ensure that prospects are receiving prompt responses to their questions or issues, and that new customers are onboarded quickly and efficiently.  They will help to expand SimpleRisk's support knowledge base and provide support for other SimpleRisk team members, as needed.

Minimum Requirements:

  • 2+ years experience as part of a Service Desk or similar customer-facing environment
  • Knowledge of basic Unix/Linux and Windows commands used for system administration activities
  • Knowledge of relational database systems such as MySQL and MariaDB

The ideal candidate will have experience in:

  • Governance, Risk Management and Compliance platforms
  • Ability to troubleshoot configuration issues with Apache web servers running with PHP
  • Ability to read and write PHP code
  • Ability to read and write MySQL database queries

 

Senior Sales Engineer

The Senior Sales Engineer works as part of the Sales and Marketing teams to provide expert support in understanding customer problems and formulating solutions.  They will be responsible for taking calls with customer prospects to provide technical product demonstrations and sound advice on Governance, Risk Management and Compliance.  They will work alongside our Support Team to ensure that prospects are receiving prompt responses to their questions or issues, and that new customers are onboarded quickly and efficiently.  They will help to expand SimpleRisk's support knowledge base and provide support for other SimpleRisk team members through mentoring, marketing participation and other thought leadership activities.

Minimum Requirements:

  • 5+ years experience as a Senior Security Engineer
  • Experience with Governance, Risk Management and Compliance platforms
  • Experience with Incident Management platforms
  • Solid understanding of enterprise Governance, Risk Management and Compliance concepts
  • Bachelors Degree in Computer Science, Engineering or equivalent

The ideal candidate will have experience in:

  • Extensive prior experience in a comparable position in the software security industry
  • A real world expert background which includes delivery of GRC programs at major enterprises
  • Certifications which may be applicable: CISSP, CISA, CRISC, CISM
  • Involvement in industry forums and initiatives and a network of contacts within these communities would be a plus
  • Evidence of thought leadership: written papers, speaking engagements and other public facing examples
  • Strong strategic commercial awareness and a track record of top level technical sales/pre-sales performance would be beneficial
  • Ability to educate others on GRC and Incident Management best practices

Chief Marketing Officer

The Chief Marketing Officer will be a key leader in the SimpleRisk organization charged with creating a team to direct the marketing strategy and grow the sales of the company.  The CMO must have excellent verbal and written communication skills with strong presentation, negotiation and decision-making abilities.  They must be entrepreneurial, detail oriented and innovative, with strong strategic thinking and superior customer service skills.  A successful candidate will be able to help grow SimpleRisk into a recognized leader in the Governance, Risk Management and Compliance space. 

The CMO will be responsible for developing and executing original marketing strategies and the overall marketing campaign.  They will manage SimpleRisk's product line and pricing strategies.  They will oversee all marketing functions including, but not limited to, strategy, brand architecture, positioning, corporate marketing, advertising, communications and relations (public, media and investors).  They will have full responsibility for the marketing budget and expenditures.  They will direct any marketing research and competitive analysis and be responsible for generating market awareness.  They will define and manage mergers and acquisitions (M&A) and develop a pipeline.  They will help to lead in the quarterly and annual planning of company objectives.

Minimum Requirements:

  • A Bachelor's Degree in business, marketing, communications or related field
  • Extensive leadership and management of teams and individuals
  • Experience with platforms and systems integrations
  • Proven experience as a CMO or similar leadership role

The ideal candidate will have experience in:

  • Experience in the security software space a plus
  • Mergers and Acquisitions (M&A) experience
  • Hands on experience with complex project management
  • Experience in product or program management, identifying customer requirements, defining solutions and introducing them to market

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